I Can't Stand...This
I worked all weekend at the bookstore cafe'. Something to note for all of you 40 year old males interested in a nice relaxing job making coffee for bookstore shoppers...wear comfy shoes. It will require a considerable amount of time on your feet.
Saturday was crazy. We were non-stop and the line was always 5 people deep. Of course it was 65 degrees out as well, so EVERYONE had to have the frozen drinks which are the worst to make. With two of us being new, seasonal help, we kept up as much as we could, but in the end, it was my body that finally took the toll.
When I finally sat down at the end of the day, every muscle in my feet was screaming to be rubbed. I am not sure about your feet, but when my feet are in that much pain, for some reason it is also accompanied by a pungent scent. So, off go the shoes, off with the socks and on with the candles and odor sprays.
This brings me to my point (as I almost have one). How do you handle a customer that is visually and scentually offensive? This question has been brought to my attention after having a customer (also named John to my dismay) that visits daily make all of my co-workers suddenly need to go to the bathroom.
Yesterday, I found out why. First off, you can see him coming from outside the store. People are gawking at him as his large, protruding, hairy, stomach and belly button (also known as the cave) fall out of his child size medium striped shirt looking somewhat like a halter top. His spare tire lays over top of his cut-off blue jeans that are considerably tight but still keeping spectators from having to see his butt crack.
Approaching the counter, expressions from passers-by turn from an "oh-my-gawd" to an "ewwww" expression. Within seconds, I understand why. Accompanied with his extreme fashion statement is a body odor of someone decomposing. I am standing at least 4 feet away from him. Holding my total demeaner together and professional, I asking him the variety of questions to fulfill his green tea order and move him on his way.
He attempts to draw me into conversation with insults and confrontation but I continue on with my smile and breathe through the mouth. He sits in the cafe area, drinks his tea, walks around the store, and a hour later, leaves. According to co-workers, he often spends the entire day there and has held several co-workers captive in conversation.
Is it totally inappropriate to send this guy a shirt, pants, soap, and deodorant for Christmas?
Did you know...
The original formulation for Mum deodorant was invented in 1888, by an unknown inventor from Philadelphia. Generally recognized as being the first ever product to prevent odor, the inventor promptly trademarked his invention and distributed it through his nurse under the name of "Mum." In the late 1940s Helen Barnett Diserens joined the Mum production team. A suggestion by a colleague inspired Helen to develop an underarm deodorant based on the same principle as a newfangled invention called the ball point pen. This new type of deodorant applicator was tested in the USA in 1952, and marketed under the name of Ban Roll-On. The first anti-perspirant aerosol deodorant was launched in 1965.
Saturday was crazy. We were non-stop and the line was always 5 people deep. Of course it was 65 degrees out as well, so EVERYONE had to have the frozen drinks which are the worst to make. With two of us being new, seasonal help, we kept up as much as we could, but in the end, it was my body that finally took the toll.
When I finally sat down at the end of the day, every muscle in my feet was screaming to be rubbed. I am not sure about your feet, but when my feet are in that much pain, for some reason it is also accompanied by a pungent scent. So, off go the shoes, off with the socks and on with the candles and odor sprays.
This brings me to my point (as I almost have one). How do you handle a customer that is visually and scentually offensive? This question has been brought to my attention after having a customer (also named John to my dismay) that visits daily make all of my co-workers suddenly need to go to the bathroom.
Yesterday, I found out why. First off, you can see him coming from outside the store. People are gawking at him as his large, protruding, hairy, stomach and belly button (also known as the cave) fall out of his child size medium striped shirt looking somewhat like a halter top. His spare tire lays over top of his cut-off blue jeans that are considerably tight but still keeping spectators from having to see his butt crack.
Approaching the counter, expressions from passers-by turn from an "oh-my-gawd" to an "ewwww" expression. Within seconds, I understand why. Accompanied with his extreme fashion statement is a body odor of someone decomposing. I am standing at least 4 feet away from him. Holding my total demeaner together and professional, I asking him the variety of questions to fulfill his green tea order and move him on his way.
He attempts to draw me into conversation with insults and confrontation but I continue on with my smile and breathe through the mouth. He sits in the cafe area, drinks his tea, walks around the store, and a hour later, leaves. According to co-workers, he often spends the entire day there and has held several co-workers captive in conversation.Is it totally inappropriate to send this guy a shirt, pants, soap, and deodorant for Christmas?
Did you know...
The original formulation for Mum deodorant was invented in 1888, by an unknown inventor from Philadelphia. Generally recognized as being the first ever product to prevent odor, the inventor promptly trademarked his invention and distributed it through his nurse under the name of "Mum." In the late 1940s Helen Barnett Diserens joined the Mum production team. A suggestion by a colleague inspired Helen to develop an underarm deodorant based on the same principle as a newfangled invention called the ball point pen. This new type of deodorant applicator was tested in the USA in 1952, and marketed under the name of Ban Roll-On. The first anti-perspirant aerosol deodorant was launched in 1965.
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