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Showing posts from October, 2010

Social Computing in a Business Environment

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Considerations for selecting a SharePoint hosting provider

SharePoint hosting is not a new capability. In addition to the standard single instance hosting by a managed service provider, SharePoint has been available in a hosted service provider model since Windows SharePoint Services 2.0 (WSS 2.0). Microsoft tried to deliver hosted multi-tenant WSS 2.0 using bCentral until it was sold off to another hosted service provider. The problem is that it has only been WSS 2.0 or WSS 3.0. Microsoft Office SharePoint Server (MOSS) 2007 did not have the multi-tenant functionality available for hosted service providers to use. But with the release of SharePoint 2010, this all changes and the providers are looking very carefully at how and when to deliver it for general use. This brings new questions to light on how to choose the right hosted service provider for your SharePoint environment. Here are some suggestions for your selection process: 1. How long have you been a hosted service provider? With companies realizing that the "cloud" is

Chevy Chase Bank to Capital One Transition Nightmare

It is amazing to me how badly Capital One planned and delivered this transition from Chevy Chase Bank to Capital One.Our issues started day 1 when they (A) moved the website, and (B) managed to have my wife's debit card number charging all over the country. The website moved so ALL of our software that helps us manage our money no longer worked...and continue to fail to work. Why? Because they moved the site URL AND they required a password change AND required me to answer those stupid questions about my mother's best friend's pet collar color in 1968. I really like the fact that it performed two factor authentication off of my debit PIN number. Up until this transition, I always knew my PIN number. So, I also use Mint to track finances and spending...but that doesn't work with Capital One. On top of this, the website does NOT show us what has been charged until the following day...This was not the case at Chevy Chase Bank. I was able to see all charges as they were p